Photo by Youssef Sarhan on Unsplash

If you want to be the proud owner of an iPhone XS, it'll cost you. Buying the sleek new model direct from Apple will run you about $1,000. But if you buy one second-hand, you could find the same device for nearly half the price. The rub: Buying used smartphones can be risky business. Due to scams and carrier limitations, you need to do some serious research, hope for the best, and prepare for hitches before (and sometimes, after) you lay down your hard-earned cash. That doesn't mean you shouldn't consider purchasing a used smartphone—which could save you hundreds if you know what you're doing—especially as the new year rolls around.

"When supply outstrips demand there are bargains to be had," Matt Barker CEO of second-hand camera marketplace MPB tells Gizmodo. "January just after the new year is the best time to buy... the supply of second-hand gadgets surges after Christmas as unwanted presents get sold."

If you're looking for a used smartphone sold directly from the seller, head over to Swappa, the online gadget marketplace, or even eBay. Craigslist has seller-direct options as well, but the lack of public reviews makes it harder to vet the seller. Meanwhile, Gazelle and Best Buy work with third party intermediaries who verify the phone's condition, but that can makes the prices steeper. (Note: we're not talking about refurbished phones, which usually are factory direct models that come with a warranty and an even higher price-tag.)

So say you've found a used smartphone at the cheapest price possible. How do you know it's going to be scratch-free, reliable, or generally in working order? You don't. But you can do some homework before you make your purchase.

Step 1: Really examine the listing

Listings for used phones bare some telltale signs of reliability. You want to make sure your seller has plenty of legit, positive feedback from buyers, and real photos of the individual product—not just shots ripped from the original retailer. "Look for five-star reviews, and avoid listings with stock photos," writes Popular Mechanics' Alexander George.

Step 2: Know the code

A crucial step in your purchase is obtaining the IMEI (International Mobile Equipment Identity) code, which can be found on both IOS and Android devices and included in your seller's listing. (If your seller doesn't list the code, you can ask for it directly.) When you enter the code either into Swappa's code checker, or on your own mobile carrier's code checking page (Verizon, AT&T, T-Mobile and Sprint all have one) you'll be able to find out whether the phone is able to activated. If it was lost or stolen and someone is attempting to resell it, chances are it will be locked by the carrier. That means you'll end up with a device that's unusable.

Step 3: Check with your carrier

You also want to confirm that the phone you're purchasing is compatible with your carrier (regardless of what the listing says), which you can do by visiting their website or calling them up and reading them the IMEI code. They'll be able to detect if the device is compatible with your plan or not.

Step 4: Ask the seller a few more questions

Don't be shy about asking for additional information, like whether or not the device includes the original headphones, charger, etc. You also want to get any details about scratches and other possible exterior or interior hiccups with the phone before you decide to make your purchase. If the price is too good to be true, there's usually a reason.

Finally, check that the seller has a solid return policy—this will save you big if your phone isn't up to snuff. "You've got to know who you're buying from, so you have recourse if something goes wrong" Dillard tells Digital Trends. "If you buy second-hand from a retailer, make sure they have a good return policy."

Step 5: Pay with extra security

Before you decide on a payment method, consider where and how you're making your purchase. "Experts recommend looking for trusted payment gateways, including Braintree and PayPal, and buying from stores that use services like CheckMEND to flag up stolen goods," writes Gizmodo's David Neild. "Buying with a credit card rather than a debit card can give you some extra protection in terms of getting refunds for faulty goods—check with your credit card issuer to see if anything like this is available for you."

Step 5: Seriously inspect your new smartphone

If you can meet a seller in person to examine the phone before you make the purchase, you can decide if it's worth the money, or even negotiate a lower price if you spot any inadequacies. If that's not an option, you should still scan the phone like a human x-ray machine, looking for dinks and damages, once it's arrived via mail and you're holding it in your hands.

"Obviously, scratches, dents and cracked glass will be evident by handling the phone," Ben Edwards, chief executive of used-tech marketplace Swappa tells the New York Times. "Water damage is harder to spot from the outside of the phone, but every phone usually does have one or two moisture indicators — sometimes behind the battery, sometimes in the SIM card tray. That's one of those things that should be checked once you've got the phone in hand." You'll also want to charge the phone and insert your own SIM card.

If there are unexpected issues, you can contact the seller for a refund or discount, or if you used a credit card with protection, you can dispute the purchase.

Step 6: Restore Factory Settings

The final step is to restore the factory settings on your phone. This isn't just to wipe the slate clean on a used phone, but to check that the device isn't still linked to any cloud accounts that will disrupt your service. Once you're able to login to all your own accounts you will be rewarded with a new-ish smartphone you don't have to pay off for the next hundred years.

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Over two years into the most momentous event in our lives the world has changed forever … Some of us have PTSD from being locked up at home, some are living like everything’s going to end tomorrow, and the rest of us are merely trying to get by. When the pandemic hit we entered a perpetual state of vulnerability, but now we’re supposed to return to normal and just get on with our lives.

What does that mean? Packed bars, concerts, and grocery shopping without a mask feel totally strange. We got used to having more rules over our everyday life, considering if we really had to go out or keeping Zooming from our living rooms in threadbare pajama bottoms.

The work-from-home culture changed it all. Initially, companies were skeptical about letting employees work remotely, automatically assuming work output would fall and so would the quality. To the contrary, since March of 2020 productivity has risen by 47%, which says it all. Employees can work from home and still deliver results.

There are a number of reasons why everyone loves the work from home culture. We gained hours weekly that were wasted on public transport, people saved a ton of money, and could work from anywhere in the world. Then there were the obvious reasons like wearing sweats or loungewear all week long and having your pets close by. Come on, whose cat hasn’t done a tap dance on your keyboard in the middle of that All Hands Call!

Working from home grants the freedom to decorate your ‘office’ any way you want. But then people needed a change of environment. Companies began requesting their employees' RTO, thus generating the Hybrid Work Model — a blend of in-person and virtual work arrangements. Prior to 2020, about 20% of employees worked from home, but in the midst of the pandemic, it exploded to around 70%.

Although the number of people working from home increased and people enjoyed their flexibility, politicians started calling for a harder RTW policy. President Joe Biden urges us with, “It’s time for Americans to get back to work and fill our great downtowns again.”

While Boris Johnson said, “Mother Nature does not like working from home.'' It wasn’t surprising that politicians wanted people back at their desks due to the financial impact of working from the office. According to a report in the BBC, US workers spent between $2,000 - $5,000 each year on transport to work before the pandemic.

That’s where the problem lies. The majority of us stopped planning for public transport, takeaway coffee, and fresh work-appropriate outfits. We must reconsider these things now, and our wallets are paying

the price. Gas costs are at an all-time high, making public transport increase their fees; food and clothes are all on a steep incline. A simple iced latte from Dunkin’ went from $3.70 to $3.99 (which doesn’t seem like much but 2-3 coffees a day with the extra flavors and shots add up to a lot), while sandwiches soared by 14% and salads by 11%.

This contributes to the pressure employees feel about heading into the office. Remote work may have begun as a safety measure, but it’s now a savings measure for employees around the world.

Bloomberg are offering its US staff a $75 daily commuting stipend that they can spend however they want. And other companies are doing the best they can. This still lends credence to ‘the great resignation.’ Initially starting with the retail, food service, and hospitality sectors which were hard hit during the pandemic, it has since spread to other industries. By September 2021, the US Bureau of Labor Statistics reported 4.4 million resignations.

That’s where the most critical question lies…work from home, work from the office or stick to this new hybrid world culture?

Borris Johnson thinks, “We need to get back into the habit of getting into the office.” Because his experience of working from home “is you spend an awful lot of time making another cup of coffee and then, you know, getting up, walking very slowly to the fridge, hacking off a small piece of cheese, then walking very slowly back to your laptop and then forgetting what it was you’re doing.”

While New York City Mayor Eric Adams says you “can't stay home in your pajamas all day."

In the end, does it really matter where we work if efficiency and productivity are great? We’ve proven that companies can trust us to achieve the same results — or better! — and on time with this hybrid model. Employees can be more flexible, which boosts satisfaction, improves both productivity and retention, and improves diversity in the workplace because corporations can hire through the US and indeed all over the world.

We’ve seen companies make this work in many ways, through virtual lunches, breakout rooms, paint and prosecco parties, and — the most popular — trivia nights.

As much as we strive for normalcy, the last two years cannot simply be erased. So instead of wiping out this era, it's time to embrace the change and find the right world culture for you.

What would get you into the office? Free lunch? A gym membership? Permission to hang out with your dog? Some employers are trying just that.

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Did you hear about the Great Resignation? It isn’t over. Just over two years of pandemic living, many offices are finally returning to full-time or hybrid experiences. This is causing employees to totally reconsider their positions.

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