I recently had the pleasure to conduct a Q & A with the amazing Tricia Scribner, Creator of Knotty Tamer. This unique hair detangler solves the problem those with long hair, no matter the texture, have been dealing with since the beginning of time – knots and tangles that just won't quit.
Knotty Tamer is not like an ordinary comb or brush which can cause breakage and even make the issue worse. Instead, it deals with knots and tangles faster, with little to no damage. After years of struggling herself, Tricia conceptualized a new idea, and after lots of dedication, hard work, and the drive to make her idea a tangible product, Knotty Tamer was born. Her hair has never looked better, and for those seeking the same, Knotty Tamer will be their solution too!
Here, Tricia answers questions about her start, her highs and lows, what it takes to make it as an inventor, and advice only someone who has "been there, done that" can offer. And learn what makes Knotty Tamer the mane solution for those pesky knots and tangles!
Tricia Scribner
Q: When did you first realize you wanted to be an entrepreneur and what was your first endeavor?
A: I think I've always known I wanted to be an entrepreneur since a very young age. If I wanted something, I figured out how to get it by raising capital. If I needed some Christmas money, I would literally work with what was around me, like make ornaments from cones on trees, glue them together, make a wreath, and go door to door, and I'd sell some. Or I would make things to put in my grandma's antique stores to sell, or mow my neighbor's lawn to earn money for a dog. I did these things since I was around 8. We charged kids a nickel or quarter to watch little plays we'd make up. I placed a value on everything.
As I got older I would come up with ideas that either solved problems, or were new ideas and I am so glad I didn't pursue them all or I would be dead broke! The key to knowing which idea to run with is knowing that it will truly be worth the money, will make money, will solve a problem, and that there is nothing like yours out there.
Q: How did the idea for Knotty Tamer come about?
A: My hair has always been quickly tangled, hard to get through, you name it. Most things on the market are just another version of the same thing already out there and still doesn't address the tangle differently. I had been working on a detangler for many years, from solutions, to different tool ideas, sketches... it just took me closely examining an actual knot/tangle and understanding how it got there and how I think I could get it out better, quickly and with less breakage.
I knew I had an idea and off to Home Depot, Michael's, and back to Home Depot and several visits and aisles later with additional online research, I was onto something. I recommend always looking outside of your industry, look at industrial websites for materials, other industries, you'd be surprised. It took a few attempts a few months apart, but I finally had my first working prototype!
Q: What has been your biggest challenge with the product/company thus far?
A: The biggest challenge has truly been finding an injection mold maker. There are a lot of them out there, but they cost a lot, and your CAD design, which you will need, can also be costly. I'm someone who likes to look you in the eyes and meet face to face to discuss my ideas, and most of the makers I had found were online, costly but quick, but in another state. I did look locally but I hadn't found one. Then my boyfriend saw the trouble I was having and came up with a few contacts for me locally and it wasn't easy, nor on the timelines I was hoping for, but we finally got there and working on full production.
My biggest lesson here was thinking I could have this done so quickly. Most entrepreneurs think big, so we have it in our heads that we will be to market selling in XYZ amount of time, and the most crucial time spent is getting your actual product done right. You must allow time for changes, communication, things out of your control, mistakes, etc. Double or triple your time if you must, and this was a hard lesson because I was ready to pounce. However, I am right where I am supposed to be currently, it all aligned up, I found the best packaging company to work with, and I couldn't imagine having my product sooner at this point, so trust the process and stay vigilant.
Q: What has been the most rewarding experience throughout the process?
A: Besides my friends loving how the Knotty Tamer functions and response to some pre-sales and stop-ins, I'd have to say the most rewarding experience was finally seeing the actual product produced from the injection mold itself. It still needed some minor tweaks, but overall, I'm thrilled! To see your idea go from your little glued-together prototype to a fully functioning live product, priceless!
Q: What is different about your invention compared to other products in its category?
A: The Knotty Tamer is unique, it's not a brush, it's not a comb, It's completely different in how it functions, is held, used... it attacks the tangle right where it's at, versus your typical product that just moves the tangle around, compacts it, and tends to break your hair in the process. The Knotty Tamer looks different, is held different, and goes through hair differently, and removes knots and tangles quickly with little to no breakage. Most people think I have extensions because my hair is in such good condition, and I see their frayed ends, and if they had my product, they could save those ends.
Q: How were you able to finance the development and launch of the company?
A: I finally created Knotty Tamer while I was already self-employed and went with it, I don't advise that, but you never know when you'll invent something. I have had to utilize many sources of income from my other business, credit cards, savings, family, friends, garage sales, loans, you name it! Of course, planning and preparing is essential and practical, but much of entrepreneurship is risk, and you have to learn the highs and lows and quite honestly embrace it.
Q: Where can people purchase your product?
A: For now it can be purchased on knottytamer.com but will soon be in select beauty retailers, salons, suppliers, etc. Truly, it's limitless where we will be, in the hands of people with knots and tangles is the best spot!
Q: Where do you see the company going in the future?
A: I definitely have more products to add to the line and I am excited about that. I want to make sure we are continually solving a problem for people because I understand the frustration, and unfortunately there is no one-size-fits-all product, but I want to help as many people as I can to get ready faster and have healthy hair.
I do see opportunities for private labeling, licensing agreements, growing and selling the brand - that's what pretty much everyone wants!
Q: What advice would you give a budding entrepreneur seeking to launch a new product or service?
A: This whole interview could have been based on this one question, I have so much advice! I truly feel anyone can invent something, just figure out how to solve a problem that is viable, but from that point on is where I think it's tricky, not everyone is cut out to see it through, you have to know your skill sets and be willing to learn new ones. That can be hard sometimes, it's uncomfortable. I've taught myself a lot because I am naturally curious so I learned trademark laws, patent laws, how to seek out packaging and create it, create logos, etc. I have an excellent graphic guy who understands me, I would have been a great graphic artist but I am not about to take classes at this point, so I have a great guy. I paid way too much for my first website for another business, and a boyfriend told me to use a different platform so I could be in charge. I was hesitant at first, but then I went for it and learned so much about the design. I am now in control and it's great.
Don't buy into the lies of overnight online success! While timing is important, it's more important to know how to grow your business sustainably. There is a right time to know when to pull the trigger on paying for online ads, and the more you can do in the beginning yourself the better so you learn it! You can create beautiful ads with sites like Canva.com, write your own content, etc.
Learn to run as lean as you can for as long as you can, use your garage, spare room, don't even think about office space until you have truly outgrown your current situation. Cook or learn to cook before Top Ramen becomes a food group! This is not a time to be prideful, you may need a business loan or to raise capital, borrow from family or friends, or keep your job until you can truly self-fund your business. This can be the most exciting time of your life and truly the most frightening, I prayed a lot and believe in prayer, lots of prayer!
Q: How many people work for the company at this time?
A: It is still just me. I will operate alone as long as possible with hiring on a contract basis, commission, people willing to help me with their time in the early stage, and make sure that when I do need to pay or hire that it truly brings an ROI. Again, running lean as long as possible or sustainable!
Q: Sum up your company philosophy (or your own personal "mantra") in 3 words:
A: For me personally, "Make It Happen." I try to live by that.
Q: What about your personality makes you a successful entrepreneur?
A: I'm still finding my way through success, but I believe what makes me think I can be successful is that I don't give up. I see the big picture and I'm extremely resourceful. My optimism can also cause some of my biggest issues, but I always find a way. With social media, you have to truly self-promote and this is something I am not comfortable with, but learning to be. I like to stay private, although most think I am extroverted, I'm probably more of an introverted extrovert. I need downtime to create and think up these ideas. So, I am learning to be out there more and open to promote my brand. I've spent my entire career in sales, so now it's my turn!
Q: Anything else you'd like to share?
Yes, so much more to share, but I will keep it simple. Be careful who you get advice or opinions from, because it can throw you off. Advice from people close to you, experts, people who have been there is great. Don't stress yourself out with the competition, be aware, but focus on your journey and how to get there, you can do this! Be willing to do what others won't, this isn't for everyone. Have someone close to confide in as you will most likely be spending a lot of time alone in the beginning while you start up. There are many ways to make money, find your niche and God Bless!
Knotty Tamer will change the way people with long hair (even extensions) detangle. Quick, easy, pain-free, and less damaging, this new product is the future of hair care!
Artificial Intelligence
Looking for a job? In addition to encountering those annoying never-ending job interviews you may find yourself face-to-face with an artificial intelligence bot.
Companies worldwide increasingly use artificial intelligence tools and analytics in employment decision-making – from parsing through resumes and screening candidates to automated assessments and digital interviews. But recent studies claim that AI does more harm than good.
While AI screening tools were developed to save companies time and money, they’ve been criticized for placing women and people of color at a disadvantage. The problem is that many companies lack appreciable diversity in their data set, making it impossible for an algorithm to know how people from underrepresented groups have performed in the past. As a result, the algorithm will be biased toward the data available and compare future candidates to that archetype.
The City’s Automated Employment Decision Tools (AEDT) law is designed to offset the potential misuse of AI and protect job candidates against discrimination. It was enforced on July 5th, 2023 in New York City - with other cities and states expected to gradually follow suit. Employers must now inform applicants when and how they encounter AI. Furthermore, companies have to commission a third-party audit of the AI software used, and publish a summary of the results to prove that their systems aren’t racist or sexist. Job applicants are able to request information regarding what data is collected and analyzed by the AI. Violations of the law can result in fines of up to $1,500.
Replacing Human Hiring Decisions
However, should a job applicant want to opt-out of such impersonal judgement by a bot, the new law's scope is quite limited.
While the law specifies that instructions for requesting an alternative selection process must be included in the AI screening disclosure, companies aren't actually required to use other screening methods. Not to mention that the law only applies to AI in hiring and not any other employment decisions. It also wouldn't apply if the AI, for example, flags candidates with relevant experience, but a human then reviews all applications, making the ultimate hiring decision.
Some civil rights advocates and public interest groups argue that the law isn’t extensive enough and that it’s even unenforceable. On the other hand, businesses say that it’s impractical, costly, and burdensome, and that independent audits aren’t feasible.
Responsible use of AI in hiring
Although this law may be a good first attempt to assign more regulatory guardrails around AI, it remains to be seen if it ensures the responsible use of AI in hiring processes. At the end of the day, perhaps recruiting talent should remain a human-made decision.
The good news is that AI can help companies without harming potential job candidates in many ways – such as connecting new employees with internal organizational information and company benefits during onboarding. Or helping employees to do their jobs more effectively rather than replacing them.
Jobs don't have to be miserable!
Though the wave of tech layoffs and the threat of a recession has overshadowed yesteryear's news of the great recession, everywhere you look, employees are asking for more — and getting it. Although this time of uncertainty could have given employers back the power, it's still in the hands of the workforce.
From Gen-Z's boundary setting and penchant for quiet quitting when they're being under-recognized, to labor unions and even the WGA writer's strike, we're in an era where workers can make demands about how they work — and where they work. And for many people, they want to work from home.
For many employees, full-time remote work offered newfound flexibility to work around their schedules — whether it be picking up kids from school, or working when they feel most productive. Many employees seized this freedom to escape big cities and relocate and prioritize their quality of life. Remote work lovers are demanding offices remain closed or requesting it as a benefit or work option. And if their company insists they return? Many would rather look for new jobs in the flourishing remote-first corporate environment.
However, some missed the structure of the office and its offers of accountability, collaboration, more amenities, and . . . friendship. But not all companies are created equal. Some hope to lure employees back by upgrading the office experience. Turns out, the millennial start-up with that Day-Glo ping-pong table and IPAbeer-on-tap isn’t actually the dream if it comes with a toxic work environment (we’re looking at you WeWork). As companies add in-office perks, employees are requesting more support, boundaries — and even arrangements like the four-day workweek.
For the best of both worlds, companies are adopting hybrid systems. However, reports from CNBC and BBC imply that this may be a taxing option. Having one foot in the office and the other in your office kitchen is far from ideal for most employees, research says.
LinkedIn’s 2022 Global Talent Trends report reveals that of the 500 C-level executives surveyed, 81% said they’re changing workplace policies to offer greater flexibility.
But according to CNBC, “emerging data is beginning to show that hybrid work can be exhausting, leading to the very problem workers thought it could solve: burnout. More than 80% of human resources executives report that hybrid is proving to be exhausting for employees. This is according to a global study by employee engagement platform TinyPulse. Workers also reported that hybrid was more emotionally draining than fully remote and more taxing than even full-time office-based work.”
BBC agrees, reporting: “Emerging data is beginning to back up such anecdotal evidence: many workers report that hybrid is emotionally draining … Workers, too, reported hybrid was more emotionally taxing than fully remote arrangements – and, concerningly, even full-time office-based work. Given many businesses plan on implementing permanent hybrid working models, and that employees, by and large, want their working weeks spent between home and the office, such figures sound alarm bells. But what is it specifically about hybrid working that is so emotionally exhausting? And how can workers and companies avoid pitfalls so that hybrid actually works?”
“Overall, human resources executives thought that hybrid and remote work were the most emotionally exhausting for employees, but that wasn’t the case,” Elora Voyles, a people scientist at TinyPulse, told CNBC.
So with every employee having various experiences and opinions about what works best for them and their lifestyles, it makes sense that people are job-hopping to suit their newfound preferences.
Frankly, some are job-hopping to enhance their compensation. Statistically, most people realize their greatest salary increases when they move from one job to another. Remaining at the same company for years and years often limits how much you can make as your career advances. One popular female finance guru, Cinneah El-Amin told Afrotech: “I am a staunch advocate for more women to job-hop, to get the money they deserve, and to stop playing small when it comes to our careers and the next step in our careers.”
The research supports this, with Zippia claiming: “Generally speaking, a good salary increase when changing jobs is between 10-20%. The national average is around 14.8%, so don't be afraid to ask for a similar increase. At a minimum, you should expect a wage growth of at least 5.8% when you change positions.”
However, a job search can be daunting, despite the potential benefits. But if you can land a role in a new company — and potentially boost your salary while you’re at it — you will challenge yourself and constantly keep learning. LinkedIn Learning, for example, is one platform that can help you level up your skills and give you an edge to land the job.
LinkedIn Learning allows you to take advantage of the moments that truly matter. It offers courses on subjects that will carry you through every step of your career. Their instructors have real-world experience.
Check out the LinkedIn Learning Pathfinder and it will generate a custom list of courses based on what you want to achieve. Learn more about recent top career development goals and acquire the skills to help you reach them.
Unsure what to do and how to start your job search? Let LinkedIn Learning be the first step you take in the path to a new and improved career.It's Southwest Companion Pass Season. Here's Why It's The Best Flight Deal on the Market
Southwest Companion Pass
There’s all this talk about solo travel. And for good reason — no wasting precious time waiting for others to get their act together, take the plans out of the group chat and actually buy the tickets. Going solo, you can be spontaneous. You can plan your trips according to your precise tastes. You can hop on any flight and fly awayyyyyy.
But what if each time you flew you’d get a free ticket? That’s what you get with the Southwest Companion Pass.
Award status, upgrades, lounge access — there are many perks in the frequent flier game. But one of the coveted holy grails is the Southwest Companion Pass.
What is the Southwest Companion Pass?
The Companion Pass is part of Southwest’s Rapid Rewards program. You get to choose one person to be your “companion,” and they fly with you for free (plus some taxes and fees) on every flight. That’s right. Two for the price of one. That’s half off each ticket if you split it! Whether you’re flying with a partner, family member, friend, or anyone else, they can tag along for free.
And it gets better: once you earn the pass, you can reap the rewards for that full calendar year … AND the next. That’s why people go mad trying to earn a companion pass during the early months of the year. The sooner you qualify, the longer you can use it.
There are also no blackout dates. There are no limits. And if you didn’t purchase the ticket (think: work travel, your companion, or a generous benefactor), there are no restrictions! As long as you’re the one on the plane, your companion can also … be on the plane.
You can also switch out your designated companion 3x a year. So, no need to stay in a relationship simply to get the most out of your companion pass! Ghost and fly away — with a whole new companion!
If this sounds too good to be true — it’s not. But there is one small catch. It’s kinda tough to earn this mega reward.
How to qualify for the Southwest Companion Pass?
You can qualify for the pass in one of two ways:
- Fly 100 qualifying one-way flights
- Earn 135,000 qualifying points in a calendar year.
Clearly, this is no small feat — especially if you’re trying to qualify ASAP.
So how do you actually earn the Southwest Companion Pass?
Don’t worry, there’s a path to earning this amazing reward without climbing on 100 flights or spending an exorbitant amount of money.
Earning 135K reward points may seem completely impossible, but it’s easier than it sounds. Simply sign up for a Southwest Credit Card and turn those spending habits into a rapid rewards account. Through the Rewards Priority Credit Card, earn points when using local transit and commuting, plus score major points and miles whenever you spend.
Stay with me here. This is not some scheme to get you into credit card debt. Many airline cards come with potential savings, giantic rewards, awarding you points, and cashback with every purchase you make that can be redeemed for travel. And often they can come with passive sign-up bonuses. If you spend a specific amount of money within a certain timeframe of opening the card, you can be in for a windfall of points.
Now that’s where the companion pass comes in:
- Southwest Rapid Rewards Premier
- Southwest Rapid Rewards Plus Credit Card
- Southwest Priority Credit Card
- Southwest Rapid Rewards Premier Business Credit Card
- Southwest Performance Business Credit Card
Southwest has three personal cards and a business card. Each of these cards offers rewards between 30K-80K points. In the past, people could open two cards and get a bonus that granted enough points to almost meet the minimum. However, with new restrictions on personal cards, you can only get one bonus every 24 months. Boo!
However, this doesn’t apply to business cards. If you’re eligible, have good credit, and not likely to spiral into insane credit card debt, you can open a business card and a personal card, and accrue 100K+ points. The Rapid Rewards Priority Credit Card will get you points after you spend money in no time.
Now to earn the rest of them.
The secret to gaining these credit card points is to plan your card sign-ups around big purchases. Just before a recent move, I opened a card . . . and the rewards came rolling in — a small balm to ease the pain of how exorbitant moving can be.
Put everyday spend — especially big purchases or bulk items — on your Southwest credit card and watch your award points quickly add up. Typically, you earn 1 point per $1 spent on your Southwest card and 2 points per $1 on actual Southwest purchases.
But there are other ways to earn points, including:
- Flying Southwest: Booking travel on Southwest earns more points. The cost of this travel will be worth it with your companion pass
- Shopping from Rapid Rewards Partners: Purchases with Southwest’s “Home & Lifestyle” and “Shop and Dine” Partners also earn Companion Pass qualifying points. While you shouldn’t make gratuitous purchases, browse Southwest’s partners to see if you could earn extra points for items you'd be purchasing anyway. All this, simply from enrolling in their Dining Program and shopping with their partners.
So there you have it! And since it’s almost Spring, get to earning and soon you’ll be flying two for the price of one!