Stu Heinecke

No matter what their field, most entrepreneurs know what rejection feels like. You keep getting vexed by the executive assistants, your emails go unresponded to for weeks and months on end, and you've been transferred to everyone in the department but the person you need. Getting a foot in the door now requires much more effort and creativity. The gimmicks and tricks don't work anymore. So how's one supposed to get that meeting with the Mark Zuckerbergs and Warren Buffets of the world? Try Contact Marketing.


Stu Heinecke: How to Get a Meeting With Anyone

Contact Marketing is a methodology coined by Stu Heinecke, author of How to Get a Meeting With Anyone. The Wall Street Journal cartoonist and Hall of Fame-nominated marketer is turning traditional marketing techniques on their head. Contact Marketing is all about showing the human side of sales. Through highly personalized campaigns, Heinecke was able to achieve unheard of 100% response rates to high end clients. We caught up with Stu about his journey of turning his childhood passion into a lucrative lifestyle.

Stu Heinecke: How to Get a Meeting With Anyone

What was your introduction to cartooning?

As I kid, I remember writing a book of cartoons. Really, they were drawings and some captions, but there was nothing funny about them. I always loved cartooning, and—you're going to love this—my big introduction to cartooning was when my brothers and I used to sneak Playboys out of our father's dresser drawer. There were these beautiful cartoons done by Gahan Wilson, Michael Ffolkes and others. They were just incredible, so as a kid I was thinking, "How cool are these people? How do they do this?" That's probably the thing that lit the fuse for me.

Then, during my final year of college, a friend of mine who was also interested in cartooning told me about this extension course he was taking in cartooning at UCLA with Eric Teitelbaum, one of The New Yorker cartoonists. Lee Lorenz came as one of the guest speakers. Lee was the cartoon editor at The New Yorker at the time. And it just got me to think, "I can do this."

When did you make the connection between cartooning and marketing?

There was one really big moment for me. When I was coming out of college, personalization was just becoming a force in direct marketing. By then I was a member of the Cartoonists' Guild and the Cartoonists' Guild was sending us all this information about cartooning. Usually, it's about rejection slips. But one of the things they sent was a copy of an article from Folio, which said that cartoons are the best read and remembered part of anything they're in editorially. That certainly points to the fact that they have to be really powerful devices in marketing. So I wanted to mix cartooning with personalization and direct marketing. They all came together at just the right time.

For the first two assignments that I picked up, I wanted to create direct marketing campaigns for publishers, because at the time, they were the biggest, most sophisticated users of direct marketing. I reached out and I got two assignments pretty quickly, one from Rolling Stone and the other from Bon Appétit. Both of these test pieces went up against controls and beat them. It's like a rookie stepping on the field and hitting a home run twice.

Was it luck or was it science?

Well, some of it was luck. There's always luck. I was lucky to connect with them, and maybe fortunate is a better way to put it. David Ogilvy, one of the original thought leaders in marketing, used to say that humor doesn't work in marketing and advertising. All the pundits of direct marketing say the same thing: don't use humor. And I thought, these guys don't understand what's going on. They don't understand that cartoons are the best read and remembered parts of anything they're in editorially. Imagine what they'll do in a stack of mail in people's houses?

Now that those two campaigns beat controls, I wanted to spread this to the rest of the publishing world. What that meant was I needed to connect with about two dozen VPs and Directors of Circulation at these big Manhattan-based media outlets. You know, Time Inc., Condé Nast, The Wall Street Journal and Forbes—really tough kinds of companies to penetrate. In direct marketing, you used to hear, "if you can get a 1% response rate, you're doing well."

But if I got a 1% response rate to this campaign, that would be a disaster, because I'm only going to 24 people. 1% of 24 people doesn't even amount to 1! I needed to get through to all of them. Another thing that we're always told by the experts is that 100% response rates were impossible as well. But I didn't care. I was just going to mount this campaign, because I needed to break through to those VPs and Directors of Circulation. So I put together this campaign. It was an 8 x 10 print of a cartoon, each one personalized to each recipient, with a letter saying, "This is a device I just used to beat the controls for Rolling Stone and Bon Appétit. I think we should put this to the test for your titles." That little campaign for those 24 people cost me less than $100, and not only did it get me a 100% response rate, but a 100% conversion rate as well. It was worth millions of dollars, and it all came from this little, unusual campaign. I called it a contact campaign because I didn't know what else to call it. That's what started it all.

Stu Heinecke

What would you say is wrong with modern sales techniques?

If you listen to the experts, they're going to say, "You didn't do your homework. You need to know what I'm doing, what I'm feeling, what I'm thinking about." I think that's unrealistic. You can study my Twitter and Facebook feeds, but how would you know how I'm feeling? Or some would say, "At least find out what school these people went to and send them a t-shirt from their school or something." I don't need a t-shirt from USC. I got tired of those while I was there a long time ago. I think it's a little disingenuous.

I was just interviewing Mark Hunter, a very prominent keynote speaker and trainer on sales, on Contact Marketing Radio (my show) and [the topic was]: Is cold calling good in sales? Is the role of a salesperson dead, dying, extinct? Because a lot of people will tell you it is. And he said, "Absolutely not." If you have a solution that could help someone, why wouldn't you call? Where sales is mostly going wrong is in manipulation. A salesperson might call up and say, "Hey, Stu! How's it going, buddy? This is Jerry, remember me?" "No, I don't remember you." I think those kinds of approaches are not good.

What you really should be doing is listening, not talking. People have said, "You haven't earned the right to pitch me yet." I think you need to create some bridge of trust that's very hard to do quickly. That's actually the role of contact marketing. When I send a cartoon piece for my clients about the recipient, usually we're assuming that they'd like to see a cartoon that commemorates their success in business. If they see that it's funny and that one of the characters in the cartoon is the butt of the joke (and you can imagine that that butt of the joke is their competitors), that's something people are going to love. A lot of times the reaction is, "I really like the way you guys think." By the time you get on the phone, they say, "I don't know what you sell, but I need it. I need your thinking." I think then, you've just won a major battle. The bigger battle is making the sale.

What are some of the mistakes that people make when sending pitch emails to CEOs?

CEO is a euphemism. It's the Center of Enterprise Opportunity. As Anthony Iannarino likes to say, "reach the CEO of the problem you want to address." It's not always the Chief Executive Officer. C-level executives are busy. We know their time is tight and they're well-protected. We know that a lot of people are reaching out to them as well. How about trying it early Saturday morning or Sunday evening? That's a good time to reach out to someone directly. Their inboxes aren't as full as they are during the week and you don't have secretarial screening, so timing is a device to use.

Another is brevity. Keep it absolutely short; let's say a dozen words or less. Write it so it has the recipient scratching their head saying, "How would you do that?" Make sure you know it's of value to the person and respect their time.

Stu Heinecke: How to Get a Meeting With Anyone

Can anyone do contact marketing?

I should make a distinction here that contact marketing isn't just about cartooning. That happened to be my introduction to it. There are a lot of ways to create these connections. To write the book, I interviewed the top 100 sales bloggers in the world and asked them, "When you absolutely have to reach someone who's of great importance, and someone who's nearly impossible to reach, how are you doing it?" They shared all these different stories and techniques, and I ended up with 20 categories of contact marketing campaigns in the book. These range in cost per contact from $0 (social media, email, and so on) all the way up to $10,000 per contact. That one was a contact letter that was produced as a full-page ad and run in the Wall Street Journal to reach Larry Ellison. And it worked!

There are all kinds of gift strategies. One that you commonly hear about is "half a gift," so you send half of a gift and promise the other half when you meet. Typically, let's say it's the left shoe of a nice pair of shoes, and you bring the other shoe when you meet. There's this kind of corny message of, "I just want to get my foot in the door."

Then there are interesting ways of using events and media exposure. If you're offering someone media exposure, you've got a pretty good chance of getting them on the phone and spending some time with them. Interviews are a great way to bond with someone pretty quickly that you otherwise didn't know.

In the book, you'd find all different kinds of strategies and tactics that you can use to break through. And you don't have to be a Wall Street Journal cartoonist to pull it off.

Stu Heinecke: How to Get a Meeting With Anyone

Want to find out more about Stu Heinecke's innovative contact marketing methodology? Check out his book, How to Get a Meeting With Anyone.

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Over the past month, both Haiti and Afghanistan have been pummeled by tragic disasters that left devastation in their wake.

In Haiti, a 7.2 magnitude earthquake erupted, leading over to 2,189 deaths and counting. A few hours later, in Afghanistan, Kabul fell to the Taliban just after U.S. troops had pulled out after 20 years of war.

In many ways, these disasters are both chillingly connected to US interference. The United States invaded Haiti in 1915, ostensibly promising to restore order after a presidential assassination but really intending to preserve the route to the Panama Canal and to defend US creditors, among other reasons.

But the US forces soon realized that they were not able to control the country alone, and so formed an army of Haitian enlistees, powered by US air power and intended to quell Haitian insurrection against US controls. Then, in 1934, the US pulled out on its own, disappointed with how slow progress was going. Haiti's institutions were never really able to rebuild themselves, leaving them immensely vulnerable to natural disasters.

Something similar happened in Afghanistan, where the US sent troops and supported an insurgent Afghan army – only to pull out, abandoning the country they left in ruins, with many Afghans supporting the Taliban.

In both cases, defense contractors benefited by far the most from the conflict, making billions in profits while civilians faced fallout and devastation. While the conflicts and circumstances are extremely different and while the US is obviously not solely to blame for either crisis, it's hard not to see the US-based roots of these disasters.

Today, in Haiti and Afghanistan, civilians are facing unimaginable tragedy.

Here are charities offering support in Afghanistan:

1. The International Rescue Committee is looking to raise $10 million to deliver aid directly to Afghanistan

2. CARE is matching donations for an Afghanistan relief fund. They are providing food, shelter, and water to families in need; a donation of $89.50 covers 1 family's emergency needs for a month.

3. Women for Women International is matching donations up to 500,000 for Afghan women, who will be facing unimaginable horrors under Taliban control.


4. AfghanAid offers support for people living in remote regions of Afghanistan.

5. VitalVoices supports female leaders and changemakers and survivors of gender-based violence around the world.

Here are charities offering support in Haiti:

1. Partners in Health has been working with Haiti for a long time, and they work with the Department of Health rather than around them, which is extremely important in a charity.

2. Health Equity International helps run Saint Boniface Hospital, a hospital in Haiti close to the earthquake's epicenter.

3. SOIL is an organization based Haiti, "a local organization with a track record of supporting after natural disasters." They are distributing hygiene kits and provisions on the ground to hospitals and to victims of the earthquake.

4. Hope for Haiti has been working in emergency response in Haiti for three decades, and their team is comprised of people who live and work in Haiti. They focus on supporting children and people in need across Haiti.

via Tiffany & Co.

When the new Tiffany's campaign was unveiled, reactions were mixed.

Tiffany's, the iconic jewelry brand which does not (despite what some might be misled to believe) in fact serve breakfast, featured Jay Z, Beyoncé, and a rare Basquiat painting in their recent campaign.

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Road trips can be a lot of fun — but they can also drain your wallet quickly if you aren't careful.

From high gas costs and park admission fares to lodging and the price of eating out every night, the expenses can add up quickly. But at the same time, it's very possible to do road trips cheaply and efficiently. Without the headache of worrying about how much money you're leaking, you can enjoy the open road a whole lot more. Here's how to save money on a road trip.

1. Prepare Your Budget, Route, and Packing List in Advance

If you want to save money on a road trip, be sure you're ready to go. Try to count up all your expenses before you hit the road and create a budget. It's also a good idea to plan your route in advance so you don't end up taking unnecessary, gas-guzzling detours. And finally, be sure to pack in advance so you don't find yourself having to buy tons of things you forgot along the way.

2. Book Cheap Accommodations — Or Try Camping

All those motel rooms can add up surprisingly quick, but camping is often cheap or free, and it's a great way to get intimate with the place you're visiting. You can check the Bureau of Land Management's website for free campsites. Freecampsite.com also provides great information on If you don't have a tent or don't want to camp every night, try booking cheap Airbnbs or booking hotels in advance, making sure to compare prices.

Camping camping road tripConde Nast Traveler

If you're planning on sleeping in your car, a few tips: WalMart allows all-night parking, as do many 24-hour gyms. (Buying a membership to Planet Fitness or something like it also gives you a great place to stop, shower, and recharge while on the road).

3. Bring Food From Home

Don't go on a road trip expecting to subsist on fast food alone. You'll wind up feeling like shit, and it'll drain your pocketbook stunningly quickly. Instead, be sure to bring food from home. Consider buying a gas stove and a coffee pot for easy on-the-go meals, and make sure you bring substantial snacks to satiate midday or late night cravings so you can avoid getting those late night Mickey D's expeditions.

Try bringing your own cooler, filling it with easy stuff for breakfast and lunch — some bread and peanut butter and jelly will go a long way. Bring your own utensils, plates, and napkins, and avoid buying bottled water by packing some big water jugs and a reusable water bottle. Alternatively, try staying at hotels or Airbnbs with kitchens so you can cook there.

4. Avoid Tolls

Apps like Google Maps and Waze point out toll locations, so be sure to avoid those to save those pennies. (If it takes you too far off route, you might have to bite the bullet and drive across that expensive bridge).

You can also save on parking fees by using sites like Parkopedia.

Road Trip Road TripThe Orange Backpack


5. Save on Gas

Gas can get pricy incredibly fast, so be sure that you're stopping at cheap gas stations. Free apps like GasBuddy help you find the most affordable gas prices in the area. Also, try going the speed limit on the highways — anything faster will burn through your tank. Be sure that you don't wait till you arrive at touristy locations or big cities to fill up.

6. Get a National Park Pass

All those parks can get really expensive really fast. If you're planning on visiting three or more parks, it's a great idea to get an America the Beautiful National Parks Pass. For $80 you can get into every National Park for one year.