discounts

FAHMIDA AZIM / "Johar Joshanda" / Editorial Illustration for Eater

You keep making the same mistake. When you're in the drug store picking up contact solution or toilet paper or a candy bar or condoms or a pregnancy test or hair dye or however you spend your week day evenings, you pass a sale on the invariably overpriced cold medicine and just walk on by.

Stop it. Stop it right now.

Cold and flu season is already hard enough on your body, your mental health, and your wallet, with drug stores carrying an average of 300 cold medicine products at any given time. Why are there so many products? It's not about what you need to remedy symptoms but about your spending power as a consumer, with reports tallying more than $30 billion spent on over-the-counter medication in 2017. The cornucopia of cold and flu products usually results in choice paralysis, as you stand in the aisle facing a barrage of information until you finally select whatever packaging looks more trustworthy or whichever one's had the most memorable commercial.

Don't fall for it. Consider these tips from pharmacists, doctors, and legions of people who barely get by on living wages but who've learned to hack the system during cold/flu season:

1. Buy Generic

Consider this: Pharmacists and doctors who have studied the ingredients in brand name medicine often buy the generic versions for themselves (up to 90% of the time, according to some surveys). With the power of Dr. Google (and all those skills acquired from those spot-the-differences games as a child), you can save a lot of money by just studying the ingredients on the boxes of brand name and generic versions. Learn the generic names of your medication, and you can save 20% to 50% on your cold medicine.

2. Search for Manufacturer's Coupons

If you simply prefer brand names and take comfort in the extra placebo effect, by all means indulge yourself. But you can also go to the manufacturer's website to find coupons. While you're waiting in the check-out line, take one moment to search on your phone to find that brand name medications like Zyrtec, Allegra, Tylenol, and Advil usually offer coupons and savings clubs through their websites.

3. Sign Up for a Discount Program

Similarly, discount programs like FamilyWize, GoodRx, and WellRx are easy-to-use apps that bring discount codes straight to your phone. These programs work with common drug stories like Walgreens, CVS, Target, Rite Aid, and Walmart.

4. Timing (Stock Up!)

Most manufacturers start offering coupons in late October, and when combined with in-store coupons, you can save double. So don't walk past sales on cold medicine just because that office bug hasn't hit you yet. It's best to stock up! Also keep in mind that cold medicine does expire, so check for boxes with the latest expiration date you can find.

5. Ask Your Pharmacist

A little known fact is that pharmacies will create their own saving programs to incentivize customers to shop there. As Caroline Carpenter, financial adviser and creator of the website mycouponexpert.com, told USA Today, "Almost all pharmacies do this, but you have to ask. 'Why?' They don't advertise it." Additionally, some pharmacists will even match competitors' prices if you can prove you can find it cheaper elsewhere.

6. Shop Smart: Don't Duplicate Ingredients

With similar ingredients appearing in multiple cold remedies, it's possible to overdo it and cause more harm than relief. So another reason you should familiarize yourself with the ingredients list is to make sure you don't go overboard with the acetaminophen (Tylenol). That won't help your wallet or your liver.

Ken Majkowski, chief pharmacy officer of FamilyWize, advises, "Most products have multiple ingredients that do the same thing. You just need two: one for day and one for night." Ideally, you should stock up on a non-drowsy decongestant for the daytime and a nice, sleepy Nyquil knock-off for the night.

7. Ask a Doctor for Free Samples

The next time you check in with a doctor to make sure your cough is just a cough and not the black lung or throat cancer (because who doesn't fall into a WebMD spiral from time to time?), ask for a free sample instead of a good-job lollipop. Doctors' offices often have an overstock of common medications like ibuprofen, and there's no harm in asking.

The reality is that medicine is undoubtedly, unfairly expensive, and it's only getting worse. Lea Prevel Katsanis, a former pharmaceutical marketing executive and author of Global Issues in Pharmaceutical Marketing, says, "Drug companies employ many scientists, physicians, marketing people, and others who really are motivated by helping others, but there are some industry leaders who don't get it. They just don't understand that when they raise the price of a drug by 300 percent, they get pushback."

But the good news is: We're all in this together (aside from the 0.8% of the world's population who hold 44.8% of the world's entire wealth, but screw them). So, yes, always wash your hands, get as much sleep as you can, and eat well, but when that cold inevitably hits you, demand to talk to the pharmacist and your local doctor. Self-advocate and demand the best healthcare you can get, and don't stop asking until you get it. As the wise slogan of the Area 51 raid said, "They can't stop all of us." With enough discontent, the system will be forced to change.

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You know that feeling you get when you buy a brand-name item at a discount? It's like you've beaten the system. You're absolved of any shopping guilt because you've saved money rather than spent it, even if that isn't actually the case. With the rise of discount outlet stores—which raked in over $50 billion in the past five years—retailers are keenly aware of our desire to buy things at prices that seem too good to be believed.

Turns out those deep discounts on brand name labels aren't always a steal. In February, Barneys New York was slapped with a class-action lawsuit accusing the luxury retailer of deceptive discounts at their lower-priced outlet stores. The plaintiff, Kristen Schertzer, claims she spent $450 at Barneys Warehouse on items that suggested a 50 percent markdown, when in fact, she alleges the products were never originally intended to be sold at Barneys.

"Barneys' scheme has the effect of tricking consumers into believing they are getting a significant deal by purchasing merchandise at a steep discount, when in reality, consumers are paying for merchandise at its regular retail price," according to Schertzer's claims.

This isn't the first time consumers have raised concerns over brand name products sold by discount retailers, many of which produce lower-quality products for outlets, despite the implication they're more expensively made.

Banana Republic, Gap, Michael Kors, Cole Haan, and Neiman Marcus have all been accused of selling lower-quality, outlet-only products as if they were deeply discounted items from their higher-end stores, when in fact they're not.

"I think outlet stores are configured to try and nicely mislead most people into thinking they're getting amazing overruns, amazing bargains," Mark Ellwood, author of Bargain Fever: How to Shop in a Discounted World, told Marketplace in 2014. "When you walk into an outlet store, you have to think, this stuff was made to be cheaper."

In their independent investigation, Marketplace "found items in outlet stores made with less durable leathers and different fabrics than the comparable products sold at the retail stores."

Ellwood wasn't surprised by the findings. "The quality of products at outlets varies widely. Remember, this stuff was largely made just to be sold cheaply. So they're going to cut corners," he said.

Coach, one of the labels in Marketplace's inquiry, acknowledged the discrepancies. "Generally, our manufactured-for-outlet product will be less embellished — using less overall hardware and/or simpler hardware, may not have an exterior pocket, or may have a narrower gusset, may have a simpler (non-branded) lining, or may use a flat versus tumbled leather — compared to the retail bag that inspired it," a Coach rep explained.

Meanwhile, Nordstrom Rack—Nordstrom's outlet chain—confirmed to Racked in 2014 "that only 20% of what it sells is clearance merchandise coming from their stores and website, while the rest is bought expressly for the outlet."

In 2018, Neiman Marcus settled a class action lawsuit over false claims in its Last Call outlet stores and promised more transparency on items made for cheaper outlets rather than the flagship stores.

An earlier suit against Michael Kors over their outlet practices resulted in an almost $5 million settlement and an agreement by Kors to replace the MSRP price on outlet tags with "value". So when you see that word on Kors outlet price tags, it's an indication that the product was made expressly for the outlet and suggests the quality of that item isn't the same as one you might find by the flagship label.

Confused yet? You're not alone. If you really want to know whether your discount is for real, or just a cheaper knock-off with the brand name stamp of approval, the FTC has some helpful guidelines. Here are some things to look out for, according to FTC consumer education specialist, Colleen Tressler:

  • Recognize that if you're buying something that looks new and undamaged, the price may be lower for a reason. For example, plastic might replace leather trim on a jacket, or a t-shirt may have less stitching and a lighter-weight fabric. If top quality is important, you may want to keep shopping. But if it's the style or the look that's key, quality may be a lower priority.
  • If you're unsure whether the store sells "made-for-outlet" only merchandise or how to tell the difference between it and regular retail merchandise for sale, ask the staff.
  • Shop for off-season merchandise. It typically comes at bargain prices.
  • Ask about return policies. Some outlet stores let you return unused merchandise at any time as long as the price tag hasn't been removed and you have the receipt. Other stores have 90-day or 120-day return policies. Some don't allow any returns.
  • Many regular retail stores won't take returns from their outlet stores. That's something to ask your neighborhood retailer about, too.

So the next time you hit the racks and find a brand-name handbag with a price tag that seems too good to be true, don't be surprised if it is. The label may be impressive, but the quality less so. That doesn't mean you shouldn't buy something if you love it, just research what you're really paying for before you hit the checkout counter.